Last updated: November 20, 2025
Publisher / Developer: Moon Haven FZE, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.
Contact: contact@moonhaven.games
Innkeeper VR is a single-player game available on Meta Quest (Horizon Store) and Steam. We access only the platform data required to make the game run, perform entitlement checks, and attribute achievements.
1) Data we access
1.1) On Meta Quest (Horizon Store)
- User ID
- User Profile
- Deep Linking
1.2) On Steam
- Platform account identifier (SteamID) used by Steamworks Achievements.
We do not receive payment details; purchases and refunds are processed by the platform store.
2) Why we use it (purposes)
- Entitlement check: verify that the signed-in account owns the app shortly after launch.
- Achievements: attribute progress to the current platform account.
We do not use this data for advertising, user tracking, or profiling.
3) How we handle it
- Storage: We do not store Meta profile photos on our servers. Platform identifiers (Oculus org-scoped ID / SteamID) are used at runtime and may appear in local save/achievement calls only. We do not maintain separate player databases for the game.
- Sharing: No sale or sharing with third parties other than service providers that operate strictly on our behalf (e.g., hosting/support) under confidentiality and security commitments.
- Retention: Because we generally do not keep server-side player records, there is no fixed retention for platform IDs beyond what is necessary to operate the features above. If server logs or support records include such identifiers, we delete or de-identify them when no longer needed.
4) Your choices and deletion
- Game data: Uninstalling the game removes local data on your device.
- Requests: You can ask us to delete any server-side records we may hold that are linked to your platform account (e.g., support emails). Email contact@moonhaven.games with the subject “Data Deletion – Innkeeper VR”.
5) Children
Innkeeper VR is intended for users 13+ (or the applicable minimum age in your region under platform rules). We do not knowingly collect data from younger users.
6) Security
We apply reasonable technical and organizational measures (least-privilege access, encryption in transit, auditing). No method is perfect; if you believe a security issue affects you, contact us.
7) International transfers
If we use service providers outside your country, we apply appropriate safeguards consistent with applicable law.
8) Changes
We will update this policy as needed and post a new “Last updated” date. Material changes will be reflected here before they take effect.
Summary of Platform Use (for clarity):
- Meta Horizon: User ID, User Profile, and deep-link parameters are used only for entitlement checks and achievements.
- Steam: SteamID is used only to attribute Steamworks Achievements.
- We do not build marketing profiles, do not run targeted ads, and do not sell personal data.